Inclusive Library Resources and Services for Persons with Disabilities In University Libraries of Pakistan

Resumen

Purpose: The objectives of the study were to identify the library resources and services available for Persons with Disabilities (PWDs) in university libraries of Pakistan, and to determine the challenges that librarians face while providing library services to PWDs. Methodology/approach/design: Quantitative research approach followed by a survey design was applied to meet the study’s objectives. The questionnaire was employed to gather the required data. The collected data were analyzed using SPSS software. Findings: The Findings of the study manifested that libraries play a crucial role in meeting the diverse information needs of PWDs. The study shows that while libraries excel in offering various resources and services such as accessible entrances, adjustable furniture, and online digital resources, there are areas needing improvement to better support disabled patrons. The findings offer significant insights into the numerous challenges faced by librarians in establishing an inclusive environment for PWDs. Addressing these challenges requires a comprehensive approach, encompassing continuous training, improved funding, technological integration, and heightened awareness among library staff to better serve the diverse needs of PWDs. Conclusion: This research study provides information regarding the library resources and services offered to PWDs users by HEC-recognized public and private universities in Pakistan. Some libraries offer exemplary services for PWDs, whereas the majority lack fundamental facilities and services. All services offered to PWDs users are identical to those provided to normal visitors of the library. The role of libraries in delivering equitable library services is still in its early stages in the Pakistani setting, but it should not be underestimated or overlooked because PWDs are a big and dynamic part of any society. Originality: The study has added valuable literature to the existing body of knowledge. It has also offered practical solutions to address the information and research needs of persons with disabilities in university libraries in Pakistan.